Privacy Policy

Last updated: July 2026

This Privacy Policy explains how ABAC LLC, doing business as "Mouassine Ceramic" ("we," "us," or "our"), collects, uses, shares, and protects your personal information when you visit our website, place an order, contact us, or sign up for our newsletter. ABAC LLC is a limited liability company registered in the Commonwealth of Virginia, USA. Our ceramics are handmade by artisans in Marrakech and Safi, Morocco, and shipped internationally directly from Morocco to customers around the world.

1. Information We Collect

We collect the following types of information:

  • Contact information — name, email address, shipping and billing address, and phone number, when you place an order, contact us, or sign up for our newsletter.
  • Order information — details of the products you purchase, order value, and order history.
  • Payment information — payments are processed securely by our payment processors (such as Shopify Payments, PayPal, or similar providers). We do not store your full credit card details on our own systems.
  • Device and usage information — IP address, browser type, pages visited, and how you interact with our site, collected automatically through cookies and similar technologies.
  • Communications — messages you send us through our contact form, including the subject and content of your message.

2. How We Use Your Information

We use your personal information to:

  • Process and fulfill your orders, including international shipping and customs documentation from Morocco to your country
  • Communicate with you about your order, respond to questions, and provide customer support
  • Send you marketing emails and newsletters, but only if you've opted in — you can unsubscribe at any time
  • Improve our website, products, and customer experience
  • Detect and prevent fraud or unauthorized transactions
  • Comply with legal obligations, including U.S. and Virginia state law, as well as international shipping and customs requirements

3. How We Share Your Information

We do not sell your personal information. We share it only with:

  • Shopify, the e-commerce platform that powers our store and processes orders on our behalf
  • Payment processors, to securely process your payment
  • Shipping carriers and customs authorities, to deliver your order internationally from Morocco
  • Email and marketing service providers, if you've subscribed to our newsletter
  • Law enforcement or regulators, only when required by law

4. Cookies

Our site uses cookies and similar technologies to keep your cart working, remember your preferences, and understand how visitors use our site. You can control or disable cookies through your browser settings, though some features of our site may not work properly without them.

5. International Data Transfers

ABAC LLC is registered in Virginia, USA, while our products are handmade and shipped from Marrakech, Morocco, and we serve customers worldwide — including the United States, United Kingdom, Australia, Switzerland, and across Europe. As a result, your information may be processed and stored in the United States, Morocco, and other countries where our service providers (such as Shopify) operate. We take reasonable steps to ensure your information is handled securely wherever it is processed.

6. Data Retention

We keep your personal information for as long as necessary to fulfill the purposes described in this policy, including to comply with legal, accounting, or reporting obligations.

7. Your Rights

Depending on where you live, you may have the right to:

  • Access the personal information we hold about you
  • Correct inaccurate information
  • Request deletion of your personal information
  • Object to or restrict certain processing, including marketing
  • Withdraw consent at any time where processing is based on consent

If you are located in the European Economic Area, United Kingdom, or Switzerland, these rights are provided under GDPR and equivalent local laws. If you are a California resident, you have similar rights under the CCPA/CPRA. To exercise any of these rights, please contact us using the details below.

8. Children's Privacy

Our website and products are not directed at children, and we do not knowingly collect personal information from anyone under the age of 16.

9. Governing Law

This Privacy Policy and any dispute arising from it are governed by the laws of the Commonwealth of Virginia, USA, without regard to conflict of law principles, unless otherwise required by mandatory local consumer protection law in your jurisdiction.

10. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for legal reasons. The "last updated" date at the top of this page will reflect the most recent revision.

11. Contact Us

ABAC LLC (doing business as Mouassine Ceramic) is registered in Virginia, USA. If you have any questions about this Privacy Policy or how we handle your personal information, please reach out through our Contact page.